A Querulous QR Quest to Q8: Singapore to Doha

Changi Terminal 3 at 3 AM in the morning is positively comatose. Qatar had four desks open and a supervisor watching over it all, but I was the only passenger. My iPod having done a disappearing act earlier in the week, I’d been planning to pick up a new one at Changi, but hadn’t expected all electronics shops in all three terminals to be closed. Lacking a lounge, I picked up a few snacks at the convenience store and attempted to sink into one of the plush-looking seats at the closed Il Lido cafe, only to find that they were actually rock-hard. Next time, I’m not showing up two hours before my flight…

QR639 SIN-DOH Y A330 seat 17K
QR638 DOH-SIN Y A330 seat 18A

I had high expectations for these flights, and due to that very fact was ever so slightly let down. Based on the scuttlebutt on FlyerTalk, the A330 is considered the bee’s knees of the QR fleet, but apparently this applies mostly to the pointy end of the plane: in the back of the bus, the seat pitch is less than generous (32″, says SeatGuru) and window seats on both sides of the plane turned out to have half their foot space eaten up by the AVOD box. The configuration is a rather odd 4-2-4, and while on the way in I had a free seat next to me and could catch a few Z’s, on the way back the plane was packed to the max. Based on quietness of Changi, I’d assumed the plane would be half empty, but no; this flight continues onward to/from Jakarta, and the rear half of the plane — on both flights — was packed with Indonesian aunties in hijabs on their way to work in the Gulf, with virtually no men to be seen. Obviously a more profitable strategy than Etihad’s AUH-SIN-BNE flights.

But what the seat lacked in pitch, it almost made up in AVOD. QR’s “Waves” is one of the best I’ve tried, with 120 movies on demand, another stack of TV shows, an eclectic set of music (mmm, ghazals) and a zoomable in-flight map. The screen is large and the controls very responsive.

Both flights were red-eyes, so the service followed the same pattern: “refreshment” (read: sandwich) after departure, then hot breakfast before arrival. QR doesn’t do hot towels, instead passing out those dinky little disinfectant wipes (boo), but they do give a nice amenity pack with shades, earplugs and even a tiny toothbrush, and even the bathroom amenities are by Aigner. The thing I missed the most compared to SQ, though, was the total lack of water runs: you had to page the crew to top up on your H20, which isn’t really excusable on an 8-hour flight, and unlike Etihad they don’t hand out water bottles either.

Last but not least, QR gets some brownie points for crew: especially on the return flight, the cabin crew were absurdly attractive, with Japanese and south Indian ladies who should be strutting on a catwalk in Paris instead of dishing out omelettes on a plane.

All in all, I would probably have been delighted with QR if only I’d had a little more space for my legs. On any future flights, I’m definitely steering clear of the windows, or better yet, angling for a way to get myself into C.

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